LEGAL
Refund & Payment Policy
Last updated October 7, 2026 · MARUTI NANDAN ART LLC
LEGAL
Refund & Payment Policy
Last updated October 7, 2026 · MARUTI NANDAN ART LLC
This policy explains how you pay us, what is refundable and how to ask for a refund.
1. Payments
Ad spend is prepaid in USD, by the payment method agreed in your service agreement.
Balance is loaded into your ad account after we confirm the payment.
We issue an invoice for every top-up and every service payment.
2. Fees
We add our fee to each top-up at the level published on the Pricing page and fixed in your agreement. Fees already charged are not refunded.
3. Refund of unused balance
Ask in writing from the email address or WhatsApp number registered with us, to hello@marutinandanart.com or +1 307 427 2490.
Unused balance that we hold is refunded within 7 business days of your request, to the original payment method where possible.
Balance held by an advertising platform, for example after an account is disabled, is refunded when the platform releases it. We tell you what the platform says and keep you updated.
4. Services
Monthly services (campaign management, SEO, social media management) can be stopped with written notice before the next period starts; work already done is charged. Project work is charged as set out in the written quote.
5. Chargebacks
If something is wrong, contact us first; we resolve most issues within a few days. A chargeback on a service that was delivered as agreed may lead to suspension of the service.
6. Pay in INR
Payment in INR through local Indian payment methods is coming soon. When it is live, the INR amount, the exchange rate and the fee are shown before you pay, and this policy is updated with the refund details for INR payments.
7. Contact
hello@marutinandanart.com · WhatsApp +1 307 427 2490.
Questions about this policy?
Write to hello@marutinandanart.com or WhatsApp +1 307 427 2490.
This policy explains how you pay us, what is refundable and how to ask for a refund.
1. Payments
Ad spend is prepaid in USD, by the payment method agreed in your service agreement.
Balance is loaded into your ad account after we confirm the payment.
We issue an invoice for every top-up and every service payment.
2. Fees
We add our fee to each top-up at the level published on the Pricing page and fixed in your agreement. Fees already charged are not refunded.
3. Refund of unused balance
Ask in writing from the email address or WhatsApp number registered with us, to hello@marutinandanart.com or +1 307 427 2490.
Unused balance that we hold is refunded within 7 business days of your request, to the original payment method where possible.
Balance held by an advertising platform, for example after an account is disabled, is refunded when the platform releases it. We tell you what the platform says and keep you updated.
4. Services
Monthly services (campaign management, SEO, social media management) can be stopped with written notice before the next period starts; work already done is charged. Project work is charged as set out in the written quote.
5. Chargebacks
If something is wrong, contact us first; we resolve most issues within a few days. A chargeback on a service that was delivered as agreed may lead to suspension of the service.
6. Pay in INR
Payment in INR through local Indian payment methods is coming soon. When it is live, the INR amount, the exchange rate and the fee are shown before you pay, and this policy is updated with the refund details for INR payments.
7. Contact
hello@marutinandanart.com · WhatsApp +1 307 427 2490.
Questions about this policy?
Write to hello@marutinandanart.com or WhatsApp +1 307 427 2490.
Clear terms, in writing
Send your platform, niche and monthly budget. We reply within 24 hours.
Clear terms, in writing
Send your platform, niche and monthly budget. We reply within 24 hours.
Clear terms, in writing
Send your platform, niche and monthly budget. We reply within 24 hours.